Unmanage, LLC
Effective date: 28 July 2026
Last updated: 29 August 2026
Version: 2.1
These Terms of Service ("Terms") are a contract between you and Unmanage, LLC ("Unmanage," "we," "us," or "our"). They govern your use of the NextSuite applications and the websites that support them.
The applications covered by these Terms are:
Together with the account system, sharing links, websites, and any related features we provide, these are referred to as "the Services."
These Terms also cover any additional application, product, or feature that Unmanage releases and makes available under the NextSuite name or from the same account, whether or not it is listed above. Any such addition forms part of "the Services" from the date it becomes available to you — unless we publish separate terms or a separate privacy policy for it, in which case those apply to that product instead.
By creating an account, purchasing a plan, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services.
If you are using the Services on behalf of a company or organization, you confirm that you have authority to accept these Terms on its behalf, and "you" refers to that organization.
You must be at least 16 years old to create an account. The Services are not directed at children.
You are responsible for the accuracy of the information you give us, for keeping your login credentials secure, and for all activity that happens under your account. Tell us promptly at support@nextsuiteapp.com if you believe your account has been accessed without your permission.
We may refuse, suspend, or close an account that violates these Terms.
This section is the important one, so we have kept it plain.
Everything you upload to or create in the Services — presentation files, slide images, speaker notes, rundowns, scripts, timer configurations, and anything else — is yours. We call it "Your Content." We do not claim ownership of it and we never will.
To operate the Services we need a limited licence from you. You grant Unmanage a non-exclusive, worldwide, royalty-free licence to host, store, back up, transmit, convert, reformat, and display Your Content solely for the purpose of providing the Services to you and to the people you choose to share with.
Two concrete examples of what this covers: converting an uploaded PowerPoint file into slide images so it can be displayed in a browser, and transmitting your current slide position to the presenter, audience, and monitor links you have shared.
We will not:
This licence exists only so the Services can function. It grants us no rights beyond that.
Our staff may access Your Content only when it is necessary to:
Automated systems process Your Content routinely — that is how conversion, storage, and synchronisation work.
The Services are built around links you generate and distribute — presenter links, audience links, monitor links, and similar. Anyone holding a link you have shared can view the content behind it. You decide who receives those links and you are responsible for that decision. You can revoke a link at any time from within the app.
You confirm that you have the rights necessary to upload and share Your Content, and that doing so does not infringe anyone else's copyright, trademark, confidentiality, or privacy rights.
The licence in section 3.2 ends when you delete the content or close your account. It survives afterwards only to the limited extent needed to complete that deletion, to allow routine backups to expire on their normal cycle, and to meet a legal retention obligation. Deletion is described in section 9.
We offer a free plan with limited capacity. We may change what the free plan includes, and we may discontinue it, on reasonable notice.
An Event Pass unlocks one specific item of content — a single presentation, timer, rundown, or script — for 30 days from the date of purchase.
Important characteristics of an Event Pass:
Access begins immediately on purchase. By buying an Event Pass you expressly request that we start providing it straight away, and you acknowledge that once we have, you lose any statutory right to cancel that you would otherwise have had, to the extent permitted by applicable law. Event Passes are non-refundable. See section 4.6.
A Pro Annual subscription unlocks the full features of one application for one year.
A Studio Annual subscription unlocks the full features of all four applications for one year.
Studio Annual becomes available when all four applications are released. Until then it may not be purchasable.
Pro Annual and Studio Annual subscriptions renew automatically each year unless you cancel. Unless you cancel first, you authorise us to charge your payment method the then-current annual price on each renewal date.
How to cancel: open the Services, go to your account settings, and cancel from the plan management screen. You may cancel at any time.
What happens when you cancel: your subscription remains active until the end of the period you have already paid for. At that point your account moves to the free plan. Cancelling does not produce a refund for the remainder of the current period.
Notice of renewal: we will email you before each renewal. It is your responsibility to keep a working email address on your account.
Annual subscriptions may be refunded in full if you request the refund within 14 days of the initial purchase. Renewals may be refunded within 14 days of the renewal charge.
Event Passes are non-refundable once purchased. Access to the unlocked content begins immediately, and by purchasing an Event Pass you expressly request that immediate access and acknowledge that you lose any statutory cancellation right you would otherwise have had, to the extent permitted by applicable law.
Outside these windows, payments are non-refundable except where required by law.
To request a refund, email support@nextsuiteapp.com from the address on your account.
Prices are shown in US dollars and exclude any applicable sales tax or VAT, which is added at checkout where we are required to collect it.
We may change our prices. A price change will not affect the period you have already paid for. If we raise the price of a plan you subscribe to, we will notify you before the change takes effect on your renewal, and you may cancel before that date if you do not wish to continue.
Payments are processed by Stripe, Inc. We do not receive or store your full card number. Your use of the checkout is also subject to Stripe's terms and privacy policy.
If a renewal payment fails, we and Stripe will attempt to collect it over a recovery period of roughly 30 days. Your access continues during that period. If payment has not succeeded by the end of it, the subscription is cancelled and the account moves to the free plan.
You agree not to use the Services to:
You are responsible for the conduct of anyone who uses the Services through your account, including people you share links with.
If we believe you have violated this section, we may suspend or terminate your access, remove content, or take any other step we consider appropriate. Where the circumstances allow it, we will contact you first. We are not required to give notice where the violation is serious, ongoing, or unlawful.
Copyright. If you believe material on the Services infringes your copyright, section 15 and our Copyright and DMCA Policy explain how to tell us and what we will do.
Please read this section carefully. It reflects how the Services are used in practice.
The Services are often used during live presentations, broadcasts, and events, where an interruption is costly and cannot be undone. We take reliability seriously, but you should understand what we do and do not promise.
We do not guarantee that the Services will be uninterrupted, error-free, or available at any particular time. The Services depend on the public internet, on your local network and hardware, on your browser, and on third-party infrastructure providers, none of which we control.
We do not offer a service-level agreement or uptime guarantee. To the fullest extent permitted by law, and subject to section 11, we are not liable for loss arising from the Services being unavailable, delayed, or degraded during a live event.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited — including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability that applicable law does not permit us to exclude.
We strongly recommend that you keep an independent backup of any material you present — for example a local copy of your deck — and that you have a fallback plan for any event where a failure would be unacceptable.
We may modify, suspend, or discontinue any part of the Services. Where a change materially reduces functionality you are paying for, we will give reasonable notice.
The Services — including the software, design, interface, text, graphics, and the NextSuite, NextSlide, NextTime, NextShow, and NextPrompt names and logos — are owned by Unmanage or licensed to us, and are protected by copyright, trademark, and other laws.
Subject to these Terms and to payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for their intended purpose. Nothing in these Terms transfers ownership of anything to you.
If you send us suggestions or feedback about the Services, we may use them without restriction and without owing you anything. We will not identify you as the source without your permission.
The Services rely on third-party providers for hosting, authentication, payment, file conversion, email, and analytics. A current list of these providers, and what each of them does, is in our Privacy Policy.
We are not liable for any failure, outage, delay, or loss of data caused by a third-party provider, including the payment, authentication, hosting, and file-conversion services the Services depend on. We do not control those providers and we do not guarantee their performance. To the fullest extent permitted by law, and subject to section 11, a failure originating with one of them is not our responsibility.
The Services may also link to third-party websites we do not control. We are not responsible for their content, practices, or policies.
You may close your account at any time from your account settings.
When you close your account we cancel any active subscription, and we delete from our live systems your account record, your uploaded files and generated images, your presentations, rundowns, scripts, and timer configurations, and we remove you from our mailing list. This deletion is permanent and we cannot recover the data for you afterwards.
Copies held in routine backups expire on our normal backup cycles, as described in section 8 of the Privacy Policy. We do not restore them to return your data to you, and we do not use them for any purpose other than disaster recovery.
Closing your account does not entitle you to a refund of a subscription period or Event Pass you have already paid for.
We may suspend or terminate your access, with or without notice, if:
Where we terminate for reasons other than your breach, we will refund any unused portion of a prepaid subscription.
Sections 3.6, 7, 10, 11, 12, 14, and 16 survive the end of these Terms.
The Services are provided "as is" and "as available."
To the fullest extent permitted by law, Unmanage disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Services will meet your requirements, that they will operate without interruption or error, that defects will be corrected, or that the Services or the servers that provide them are free of harmful components.
We do not warrant the accuracy, completeness, or reliability of any content converted, rendered, or displayed by the Services. File conversion in particular is imperfect: fonts, layouts, animations, embedded media, and formatting may not reproduce exactly. You should review converted material before presenting it.
Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.
To the fullest extent permitted by law:
Unmanage will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profit, revenue, business, goodwill, opportunity, reputation, or anticipated savings, or for loss or corruption of data, whether the claim arises in contract, tort (including negligence), statute, or otherwise, and whether or not we were advised that such loss was possible.
Unmanage's total aggregate liability arising out of or relating to these Terms or the Services is limited to the greater of (a) the amount you paid us in the twelve months before the event giving rise to the claim, or (b) one hundred US dollars ($100).
These limits apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
Consumers. Nothing in this section limits or excludes any remedy that consumer-protection law gives you and does not allow to be limited or excluded.
You agree to indemnify and hold harmless Unmanage, its officers, and its contractors from any third-party claim, demand, loss, or expense (including reasonable legal fees) arising out of:
This does not apply to the extent the claim arises from our own breach, negligence, or wrongdoing. If you use the Services as a consumer rather than for business purposes, this section applies only to the extent permitted by the consumer-protection law that applies to you.
We may update these Terms. When we do, we will change the "Last updated" date at the top and post the revised version at the same address.
If a change materially affects your rights or obligations, we will give you notice — by email, or through the Services — at least 30 days before it takes effect. Continuing to use the Services after that date means you accept the revised Terms. If you do not accept them, cancel your account before the effective date.
Governing law. These Terms are governed by the laws of the State of North Carolina, United States, without regard to its conflict-of-laws rules.
Jurisdiction. Subject to section 16, you agree to the exclusive jurisdiction of the state and federal courts located in North Carolina for any dispute arising out of these Terms, and you waive any objection to venue there.
Consumers. If you use the Services as a consumer rather than for business purposes, nothing in the two paragraphs above deprives you of the protection of the mandatory consumer-protection laws of the country or state where you live, or of any right you have under local law to bring proceedings there.
Severability. If any provision of these Terms is held unenforceable, it is severed and the rest remains in effect.
No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.
Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
Entire agreement. These Terms, together with the Privacy Policy and the Copyright and DMCA Policy, are the entire agreement between you and Unmanage regarding the Services, and replace any earlier terms — including the NextSlide Terms of Service dated 11 July 2024 and the Acceptable Use Policy dated 4 November 2022.
Force majeure. Neither party is liable for failure to perform caused by events beyond its reasonable control.
We respond to notices of claimed copyright infringement under the US Digital Millennium Copyright Act, and we terminate the accounts of repeat infringers in appropriate circumstances.
Our Copyright and DMCA Policy sets out what a valid notice must contain, how we act on one, how to send a counter-notice, and how to reach our designated agent. That policy forms part of these Terms.
Please read this section carefully. It changes how disputes between you and Unmanage are resolved, and it limits the way you can bring a claim.
Consumers. Nothing in this section limits rights or remedies that applicable consumer law does not permit to be limited or waived.
Before starting an arbitration, you agree to email support@nextsuiteapp.com describing the dispute and what you want, and to give us 30 days to try to resolve it. We will do the same before bringing a claim against you.
If we cannot resolve a dispute informally, you and Unmanage agree that any dispute arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration, and not in court, except as set out in section 16.4.
The arbitration will be administered by the American Arbitration Association, as modified by these Terms. If you are an individual using the Services for personal purposes, the AAA Consumer Arbitration Rules apply. If you are an organization, or an individual using the Services for business purposes, the AAA Commercial Arbitration Rules apply.
The seat of the arbitration is North Carolina. It may be held by telephone or video, or on written submissions alone, where the AAA rules allow you to choose, and any in-person hearing in a consumer dispute will take place at a location reasonably convenient to the consumer. The arbitrator decides the dispute, including any question about whether this section applies, and the award may be entered as a judgment in any court with jurisdiction.
The Federal Arbitration Act governs the interpretation and enforcement of this section.
You and Unmanage each give up the right to a trial by jury.
You and Unmanage each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate the claims of more than one person and may not preside over any form of class proceeding. If this paragraph is held unenforceable for a particular claim, that claim is separated out and heard in court, and the rest of this section still applies to everything else.
Either of us may bring an individual claim in small-claims court, if the claim qualifies for it. Either of us may also ask a court for an injunction or other equitable relief to protect intellectual property rights or to stop unauthorised access to the Services.
You may opt out of this section. Email support@nextsuiteapp.com within 30 days of first accepting these Terms, giving your name, the email address on your account, and a clear statement that you are opting out of arbitration. Opting out affects nothing else in these Terms, and we will not treat you differently for doing it. If you opt out, disputes are resolved in the courts named in section 14.
Unmanage, LLC
PO Box 51154
Durham, NC 27717
support@nextsuiteapp.com